×
Categories See All >

Return Policy

Return is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below.

________________________________________________________________________________

This Return Policy (“Policy”) will govern the request to return any of the product (“Product”) purchased by buyer (referred to as “Buyer”, you, your, etc.) from any third-party seller (“Seller”) using this Platform. For the purposes of this Policy, the term Buyer and Seller are collectively referred to as “User”.


  1. You understand that we are an intermediary platform and will only be responsible to mediate the return request raised by you with the Seller. It shall be sole responsibility of the Seller to resolve the issues/ concerns raised by you in your return request. We shall not assume any liability for any failure on the part of the Seller to resolve your issue.

  2. Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on Sadar24.

  3. Return will be processed only if:

  • it is determined that the product was not damaged while in your possession;

  • the product is different from what was shipped to you;

  • the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein);

  • there are issues related to the quality of the Product delivered;

  • the product is not specifically excluded from Return Policy;

  • there are no product specific or seller specific unique return policies


  1. If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. Sadar24 shall not be liable in any manner for any misuse or usage of such information.

  2. Products marked as "non-returnable" on the product detail page cannot be returned.

  3. Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.

  4. Products may be eligible for replacement only if the same seller has the exact same item in stock.


    Categories with associated return window and exceptions, if any:

    CATEGORY

    RETURN POLICY

    Electronics


    This item is eligible for free return, in an unlikely event of damaged, defective or different item delivered to you. You can initiate return for the product within 5 days for full refund.


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Health & Care Essentials

    This item is non-returnable due to the nature of the product. However, in an unlikely event of damaged, defective or different item delivered to you, we will provide a full of refund. 

    Please keep the item in its original condition, with brand outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Men’s Fashion

    Men Clothing- 5 Days
    Fashion Accessories- 5 Days
    Watches- 5 Days
    Deodrants & Fragrances- 5 Days
    Men's Winter Wear- 5 Days 


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.



    Top Wear- Non Returnable
    Footwear - Non Returnable
    Innerwear and Sleepwear- Non Returnable


    These items are non-returnable due to nature of the product. However, in an unlikely event of damaged, defective or different item delivered to you, we will provide a full of refund.

    Women Fashion

    Winter Wear- 5 Days Returnable

    Accessories- 5 Days Returnable

    Dupatta And Stoles- 5 Days Returnable


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.


    Lingerie and Sleepwear- Non Returnable              

    Beauty And Personal Care- Non Returnable                  Perfumes And Fragrances- Non Returnable



    These items are non-returnable due to nature of the product. However, in an unlikely event of damaged, defective or different item delivered to you, we will provide a full of refund or free replacement as applicable.

    Home & Kitchen

    This item is eligible for free return, in an unlikely event of damaged, defective or different item delivered to you. You can initiate return for the product within 5 days for full refund.


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Small Appliances

    This item is eligible for free return, in an unlikely event of damaged, defective or different item delivered to you. You can initiate return for the product within 5 days for full refund.


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Baby Care

    This item is non-returnable due to consumable nature of the product. However, in an unlikely event of damaged, defective or different item delivered to you, we will provide a full refund. 

    Please keep the item in its original condition, with brand outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Bags & Luggage

    This item is eligible for free return, in an unlikely event of damaged, defective or different item delivered to you. You can initiate return for the product within 5 days for full refund.


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.



    Stationery & School Supplies

    This item is eligible for free return, in an unlikely event of damaged, defective or different item delivered to you. You can initiate return for the product within 5 days for full refund.


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Sports & Fitness

    This item is eligible for free return, in an unlikely event of damaged, defective or different item delivered to you. You can initiate return for the product within 5 days for full refund.


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Books

    This item is non-returnable due to nature of the product. However, in an unlikely event of damaged, defective or different item delivered to you, we will provide a full of refund or free replacement as applicable.

    Please keep the item in its original condition, with brand outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Toys & Games

    This item is eligible for free return, in an unlikely event of damaged, defective or different item delivered to you. You can initiate return for the product within 5 days for full refund.


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Festival and Celebration Items

    Festivals and celebrations are colors of life & so its items but significance may fade away once the festival and celebration is over. So, these items are non-returnable/refundable. However, in the unlikely event of damaged, defective, or different item delivered to you, we will provide a full refund.


    We may contact you to ascertain the damage or defect in the product prior to issuing replacement.

    Fashion Jewellery

    This item is eligible for free return, in an unlikely event of damaged, defective or different item delivered to you. You can initiate return for the product within 5 days for full refund.


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Automotive Accessories


    This item is eligible for free return, in an unlikely event of damaged, defective or different item delivered to you. You can initiate return for the product within 5 days for full refund.


    Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Foods

    This item is non-returnable due to consumable nature of the product. However, in an unlikely event of damaged, defective or different item delivered to you, we will provide a full of refund or free replacement as applicable.

    Please keep the item in its original condition, with brand outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

    Pet Supplies

    This item is non-returnable due to consumable nature of the product. However, in an unlikely event of damaged, defective or different item delivered to you, we will provide a full of refund or free replacement as applicable.

    Please keep the item in its original condition, with brand outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

Back to top